Daily Shaarli

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July 13, 2021

How2: Forward Calls on Mitel 5212

Call Forward lets you redirect incoming calls to an alternate number. You can select one of the following forwarding options:

  • Always redirects all incoming calls regardless of the state of yourtelephone.
  • B–Int redirects internal calls when your telephone is busy.
  • B–EXt redirects external calls when your telephone is busy.
  • NA–Int redirects internal calls after several rings if you don't answer.
  • NA–Ext redirects external calls after several rings if you don't answer.

    Note: For information about "I'm Here?", see Call Forward – Remote.

To program Call Forward:

  1. Press SUPERKEY SUPERKEY
  2. Press # or the No softkey until "Call Forwarding?" appears.
  3. Press * or the Yes softkey .
  4. Press # or the Next softkey until the type of Call Forward that you want to set up appears (see above).
  5. On a 5224 IP Phone only, press the Review softkey.
  6. If a number is already programmed, press * or the Change softkey.
  7. Press * or the Program softkey.
  8. Dial the destination number. If you make an error while dialing, press * or the <— softkey to correct errors.
  9. Press DOWN Down Button
    or the Save softkey.

To turn Call Forward on and off (once it has been programmed):

  1. Press SUPERKEY.
  2. Press the No softkey until "Call Forwarding?" appears.
  3. Press the Yes softkey.
  4. Press the Next softkey until the type of Call Forward appears.
  5. Press the Review softkey.
  6. Press the Change softkey.
  7. Do one of the following:
    • To turn Call Forward on, press the TurnOn softkey.
    • To turn Call Forward off, press the TurnOff softkey
How2: Forward Calls on Mitel 5220

Call Forward lets you redirect incoming calls to an alternate number.

  • Always redirects all incoming calls regardless of the state of your phone.
  • B-Int redirects internal calls when your phone is busy, and
  • B-Ext redirects external calls when your phone is busy.
  • NA-Int redirects internal calls after several rings if you don't answer, and
  • NA-Ext redirects external calls after several rings if you don't answer.

    Note: For information about "I'm Here?", see Call Forward - Remote.

To program Call Forward:

  1. Press SUPERKEY.
  2. Press the No softkey until "Call Forwarding?" appears.
  3. Press the Yes softkey.
  4. Press the Next softkey until the type of Call Forward appears (see above).
  5. Press the Review softkey.
  6. If a number is already programmed, press the Change softkey.
  7. Press the Program softkey.
  8. Dial the destination number.
  9. Press the Save softkey.

To turn Call Forward on and off (once it has been programmed):

  1. Press SUPERKEY.
  2. Press the No softkey until "Call Forwarding?" appears.
  3. Press the Yes softkey.
  4. Press the Next softkey until the type of Call Forward appears.
  5. Press the Review softkey.
  6. Press the Change softkey.
  7. Do one of the following:
    • To turn Call Forward on, press the TurnOn softkey.
    • To turn Call Forward off, press the TurnOff softkey